Customer Reviews:
Showing reviews 1-5 of 10
Panel failed after 2 year! Fell substantially short of my expectations June 30, 2010 PxTx COntaced Toshiba, they have me hire a repair person to diagnose. Repair guy says this model uses an LG Panel, which has a known failure. Tells me LG has been standing behind their TVs, but doubts Toshiba will do anything. Said you'll probably be buying a new TV.
Toshiba couldn't care less that I paid good money for a TV to only get 2 years out of it! I told them I expect more than 2 years, and other manufactures say a tv life is about 8 years- or so the national average is. Unfortunately I'm on the wrong side of that bell curve.
I'll never buy another Toshiba TV because of how they handles my call. They made a new panel avalable to my repair person at a cost of $2,220, which I still would have to pay that plus labor! I paid $1800 for the whole TV! Get real Toshiba...
Defective Panel, backordered, over a month wait time expected March 18, 2010 Mulling It Over The panel started going bad at around six months, and I opened a warranty support ticket. The problems started out with a brief flicker after the panel was powered on, and eventually degraded into a ghost image with horizontal bars, and finally one half of the panel started failing to refresh at all. Since doing contacting warranty support, the panel has completely failed and now is unusable. Unfortunately the replacement panel is on back order, so I won't have a working television screen for at least a month. This is a pretty big disappointment, since not only has Toshiba's hardware failed, but their support process has failed as well. Definitely my last Toshiba purchase.
BUYER BEWARE.... June 2, 2009 J. Robins (Richmond, Va United States) 2 out of 2 found this review helpful
I have had this television for a total of 20 months...and now it is worthless. The video panel suddenly went bad. A Toshiba certified repairman (after driving 2 hours) diagnosed the problem and reported $2700 for just a new panel, no labor or shipping included in that price. I regrettably didn't purchase an extended warranty so I am completely screwed. Toshiba customer support was rude and unempathetic to the point where I will never invest in anything "Toshiba." Just thought sharing my horror story may save someone else the heartache.....
Screen Quality / Salesman Knowledge February 8, 2009 waldipup (ny) 2 out of 3 found this review helpful
"screens are graded either number 1,2, or 3. He told me that Sony and Toshiba are the only manufacturers to use only number 1 graded screens"
And you believed him? I dont.
You think Samsung uses a cheaper screen? I dont.
Just bought this Toshiba REGZA 46RV530U 46-Inch 1080p LCD HDTV .
No specific comment yet ,too early - probably low frequency of repair and excellent picture quality.
But dont believe everything a salesguy tells you (or tells someone else who "knowledgably" passes it on to you).
They push what's best for them to push and will say anything to that end.
Great TV for the money, except for the uneven blacks. November 14, 2008 Antony Evans (Bmore, MD) 6 out of 8 found this review helpful
Toshiba REGZA 46RV530U 46-Inch 1080p LCD HDTV
After looking for a good deal on a 46 or 47 inch LCD, I found this for about $1100.00 including shipping. I took a look at the screen at my local Best Buy, which had it for about $1600.00 plus tax and shipping, and I was sold. I bought it home and immediately noticed areas in the screen that were lighter than others. The only time it can be noticed is when the there is black bands at the top and bottom. If the screen is full, the picture is great. I'm going to Toshiba for help on this so we'll see.
The other major problem I have, and I think it's a Comcast issue and not one with the TV, is the audio blanks out for a second every few minutes or so on analog channels. HD, DVD and game works fine. After researching, I found many folks have the same issue with HDMI and cable, even though theirs is usually on HD channels. Anyway, it's the best deal I could find for the money and about worth what I paid. I'll probably go with Sony or Samsung when I'm ready to step it up.
Showing reviews 1-5 of 10
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